Itoo Software Forum

Author Topic: update issue...!!  (Read 361 times)

yanosh HRDY

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update issue...!!
« on: June 14, 2018, 07:20:17 AM »
Hello every body,
I have tried to upgrade to 6.0.9, but it doesn't work... (see attached picture)
impossible to connect and to download new library and effect... even on slaves...
please help me.. do you have any idea?
thank you.

iToo

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Re: update issue...!!
« Reply #1 on: June 14, 2018, 04:05:49 PM »
Apologies, we had some problems with the Update Manager server.
Please, try again. Now everthing should work correctly.

Thanks,
Carlos Quintero
iToo Software

xpp_nd_ruphus

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Re: update issue...!!
« Reply #2 on: June 17, 2018, 06:17:47 PM »
I have same problem with update manager after ive installed FPP 6, tried to download libraries yesterday and today, and same error apears.
Tried also with VPN - same result.

Rokas

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Re: update issue...!!
« Reply #3 on: June 18, 2018, 11:31:12 AM »
Hi,
I am sorry You are facing these issues.
As far as we know, currently there should be no issues accessing our servers (including Russia).

Xpp_nd_ruphus, would you mind to send us the Update Manager's log to analyze it here? It is located at:
%localappdata%\Itoo Software\Update Manager\update.log


Rokas
iToo Software

xpp_nd_ruphus

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Re: update issue...!!
« Reply #4 on: June 18, 2018, 01:54:30 PM »
today update manager  works correct