Itoo Software Forum

Author Topic: Update Manager: Error 04  (Read 289 times)

Akredush

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Update Manager: Error 04
« on: March 11, 2021, 01:43:40 PM »
Good afternoon, I can't download the libraries for the second day, error 04 occurs. Tell me how to solve this problem.

Paul Roberts

  • iToo Software
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Re: Update Manager: Error 04
« Reply #1 on: March 11, 2021, 06:42:57 PM »
Hi,

Our engineering team checked again the server corresponding to your area and at the moment it seems to be pretty stable (at least here it seems so). Please try to download the problematic package again. On behalf of the whole team, I'd like to express our sincere apologies and we are more than happy to answer any questions or concerns you have.

Best regards,
Paul Roberts
iToo Software

EH2026

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Re: Update Manager: Error 04
« Reply #2 on: June 22, 2021, 12:17:58 PM »
Hi, I'm getting this error, unable to get past Gravel on the download, this has been a problem for years and I quite frankly can't remember how this was resolved.

I've updated to 3dsmax 2022 and have tried installing the forest pack (success(, alas no luck getting past Gravel, any help appreciated.

I have tried downloading at different times every day for the last week.

Many thanks as always in advance,

Jason

Rokas

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Re: Update Manager: Error 04
« Reply #3 on: June 22, 2021, 01:56:37 PM »
Hi, Jason. Please contact us using this form and we will continue the conversation.
Also please attach update manager log file. You can get it using "Ctrl+L" shortcut

Rokas