Itoo Software Forum

Author Topic: URGENT! Forestpack Pro license not working anymore. Can't render urgent projects  (Read 269 times)

CR1821

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I need  URGENT  help to get our Forestpack Pro plugin up and running again. Today we updated to the latest version 6.1.5 and now if we open a scene containing Forestpack objects we can't render them and we get the following message:

Quote
Forest pack requires an updated license
Please add to the license manager the last license code received with your software subscription.

I need to get Forestpack up and running again ASAP since we've got urgent projects relying on it! Any help is greatly appreciated!

yuv

  • iToo Software
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    • Itoo Software
Just replied by private mail.
Daniel Quintero
Itoo Software
www.itoosoft.com
daniel@itoosoft.com

CR1821

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Thanks so much for the quick reply, Daniel! I replied to your email. I hope we can solve this soon.

CR1821

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Daniel, did you receive my last email? I didn't hear from you. Do you think we can solve this today? It is really urgent.

CR1821

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  • Posts: 6
Ok, I think we finally fixed it! I'm not sure what made it work but we reinstalled Forest Pack a bunch of times as well as deleted and entered the license (that you sent by email) a bunch of times as well. No need for further assistance at the moment. Sorry for the inconvenience.