Itoo Software Forum

Forest Pack => Forest Pro (*) => Topic started by: Morne on February 25, 2022, 09:12:13 AM

Title: Urgent License Issue
Post by: Morne on February 25, 2022, 09:12:13 AM

Hi Team

I sent a mail last week about some issues we're having. I had a response on Monday, asking for more info, which I provided. Havent heard back since then.

In a nutshell the license server says one of our licenses is out of subscription (expired November), however in our Itoo Panel online on your site all our licenses are current and active (this specific one was renewed beginning January)

Please respond to my mail...

Title: Re: Urgent License Issue
Post by: Michal Karmazín on February 25, 2022, 01:29:05 PM

Hi Morné,

On behalf of the whole team, please accept our apologies. For some reason, your previous emails were "filtered" by error. I've just replied to you - "reactivation" of your license should do the trick. We are more than happy to answer any questions or concerns you have.

Best regards,