Itoo Software Forum

Author Topic: FP 820 License Problem  (Read 877 times)

EH2026

  • Newbie
  • *
  • Posts: 34
FP 820 License Problem
« on: April 12, 2023, 01:23:08 PM »
Hi guys,

Has something happened to the way the license works after the update to FP 820? I have a problem with Forest Pack trying to find a license, I can only resolve this by downgrading to FP 810.

Anyone else have this problem?

Thanks,

Jason

Michal Karmazín

  • iToo Software
  • Hero Member
  • *****
  • Posts: 2447
Re: FP 820 License Problem
« Reply #1 on: April 12, 2023, 02:02:36 PM »
Hi,

I'm sorry to hear you're facing these troubles. Most probably your maintenance plan isn’t “active” at the moment or it’s not synchronized with our database. Can you please contact us directly by using the Contact Us form? Thanks in advance.

Best regards,