Itoo Software Forum

Forest Pack => Forest Pro (*) => Forest Pro beta => Topic started by: leo.surrealismo on September 17, 2024, 12:35:16 am

Title: forest ivy error
Post by: leo.surrealismo on September 17, 2024, 12:35:16 am

when I try to paint, it creates long and strange lines outside  the  surface.
take a look  at the screnshot.

Title: Re: forest ivy error
Post by: Michal Karmazín on September 17, 2024, 10:53:48 am

Hi Leonardo,

The issue might be related to the surface topology, and adjusting it could help. Since it's difficult to diagnose the problem from the provided screenshot alone, please consider sending us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) your scene (ideally simplified and containing only the problematic objects) for further examination. Thank you in advance.

Best regards,

Title: Re: forest ivy error
Post by: DU856 on October 06, 2024, 01:45:08 pm

I have same problem. Long lines are everywhere.
No matter what surface. Even on simple cube object.
All forestivy species from the library.
For now forestivy is not usable for me at all.
See attachment please.

Title: Re: forest ivy error
Post by: Michal Karmazín on October 07, 2024, 08:38:15 am

Feel free to send us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) your scene, and we'll be happy to take a look. Thank you in advance.

Best regards,

Title: Re: forest ivy error
Post by: DU856 on October 07, 2024, 12:23:05 pm

No problem. The file should already be with you.

Title: Re: forest ivy error
Post by: iToo on October 07, 2024, 02:04:58 pm

Please try with FP 9.1.2 (https://forum.itoosoft.com/announcements/forest-pack-litepro-9-1-2/).
We have fixed a couple of issues with ForestIvy, which would be causing this problem.