Itoo Software Forum

Forest Pack => Forest Pro (*) => Forest Pro beta => Topic started by: Ozzy1970 on July 05, 2024, 03:21:33 pm

Title: Ivy forest 3ds max - crashes during opening the scene
Post by: Ozzy1970 on July 05, 2024, 03:21:33 pm

Hello
I noticed that 3ds max crashes during opening the scene with forest ivy model . I used only one Forest IVY with few painted branches on the building's wall .
I use 3ds max 2024 + newest vray , Win 10 , Ryzen 9 5950x 128 MB ram , RTX 4090.
Best regards O.

Title: Re: Ivy forest 3ds max - crashes during opening the scene
Post by: Michal Karmazín on July 05, 2024, 03:23:11 pm

Hi,

I'm sorry to hear you're facing these troubles. Can you please save and send us (http://forum.itoosoft.com/index.php?topic=3648.0) the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Hopefully, it'll point to the problem source. Thanks in advance.

Best regards,