Itoo Software Forum

Other boards => General - Off Topic => Topic started by: EH2026 on May 20, 2022, 12:36:26 PM

Title: 3dsmax 2023 license
Post by: EH2026 on May 20, 2022, 12:36:26 PM
Hi,

Apologies for posting here but I don't seem to be able to post under the normal pro forums, very strange.

I have just upgraded to the latest forest pack (ForestPackPro741_x64), this has kicked me out of the network license, I am now unable to use to FP for 3dsmax 2022 & 2023, has the network license changed for some reason?

Many thanks,

Jason
Title: Re: 3dsmax 2023 license
Post by: iToo on May 20, 2022, 01:40:04 PM
Hi, according to our data, you own a Standalone license with an expired maintenance plan.
You should not be able to download Forest 7.4.1 from your account, until you renew the maintenance plan of your license.

Please, contact us with our support team (https://www.itoosoft.com/contact), including details about what account and license are you using.

Thanks,
Title: Re: 3dsmax 2023 license
Post by: iToo on May 20, 2022, 01:41:53 PM
By the way, i just added permissions to your account for the Forest Pro forum.