Itoo Software Forum

Other boards => General - Off Topic => Topic started by: LightSyndrome on May 06, 2016, 02:42:25 PM

Title: Account locked at the first attempt.
Post by: LightSyndrome on May 06, 2016, 02:42:25 PM
Hi Guys!

My customer account has been blocked after the first attempt.
I was wrong to pass once and immediately was blocked.

Any particular reason to have this sensitivity?

Cheers
Title: Re: Account locked at the first attempt.
Post by: Michal KarmazĂ­n on May 06, 2016, 03:05:27 PM
Hi,

Upon our records, there were 10 attempts (the account is blocked automatically after three failed login attempts). I've sent you new login credentials by email.

Best regards,