Itoo Software Forum

Other boards => General - Off Topic => Topic started by: Emmanuel Stavroulakis on April 10, 2024, 10:23:45 AM

Title: Can't Associate Forum Account to Software Account
Post by: Emmanuel Stavroulakis on April 10, 2024, 10:23:45 AM

Hi and thank you for accepting me to the forum.
I've created an account the forum and today I received the email confirmation, telling me that I'm accepted, but by browsing through, I realized that I was unable to to see images or attached files.
After reading https://forum.itoosoft.com/general-off-topic/can-t-post-can-t-see-attachments/msg38077/#msg38077 (https://forum.itoosoft.com/general-off-topic/can-t-post-can-t-see-attachments/msg38077/#msg38077), I tried to associate my forum account to my existing customer account, but I get the following error (https://i.imgur.com/065kCxT.png)

Probably it's my fault, but can you please help solving this problem?

Thank you in advance.

Title: Re: Can't Associate Forum Account to Software Account
Post by: Michal Karmazín on April 10, 2024, 10:29:48 AM

Hi Emmanuel,

You should be able to associate any forum account with the "Pro" license account under User Panel - Forum - Forum Accounts, when logged in the "Pro" account. However, I have just granted "Pro" permissions to your forum account, so you now have full access to the Pro boards and should be able to post and download content from these.

Best regards,

Title: Re: Can't Associate Forum Account to Software Account
Post by: Emmanuel Stavroulakis on April 10, 2024, 10:33:29 AM

Thank you so much sir!

Best regards