Itoo Software Forum

Other boards => General - Off Topic => Topic started by: nicobulo on May 22, 2017, 11:51:35 AM

Title: cant link forum accounts // material library problem with railcone Beta
Post by: nicobulo on May 22, 2017, 11:51:35 AM
hi guys,

no matter what I try to do I can't manage to link my new Railcone (pro) account to my existing ForestPack forum account
since i Installed the Railclone Beta I keep getting an error message (see picture attached) when I try to use a preset, which means the Railclone objects created don't have any material applied..

I wanted to ask for help in the dedicated railclone beta forum but I can't post there :/

Is there anything you can do for me ?

Thanks in advance.

Nico
Title: Re: cant link forum accounts // material library problem with railcone Beta
Post by: iToo on May 22, 2017, 12:17:56 PM
Hi, please write us through the support form (https://www.itoosoft.com/contact.php), including details of your Panel and Forum accounts. We'll check it.

Regarding RailClone, actually the library doesn't include materials for Corona Renderer, but we're working on that. They will be available in a next update.
Title: Re: cant link forum accounts // material library problem with railcone Beta
Post by: nicobulo on May 22, 2017, 02:02:15 PM
Thank you for your answer.

Regarding the forum stuffs I wrote a message in the support forum as you suggested.

I'm surprised about the Corona explaination, before updating to the Beta version the presets did work fine and materials were applied without having to tweak anything.
I wanted to try to revert back to the non Beta version but when I open the file I'm working on the Railclone objects just don't work as intended so I feel kinda stuck...

sorry about posting in the wrong section but since I can't do it elsewhere :/
Title: Re: cant link forum accounts // material library problem with railcone Beta
Post by: Paul Roberts on May 22, 2017, 02:40:30 PM
Hi,

Thanks for the email. I have just upgraded this forum account so that it can be used on the pro forums. I hope that helps, please let me know if you have any further questions.

Many Thanks,

Paul
Title: Re: cant link forum accounts // material library problem with railcone Beta
Post by: nicobulo on May 22, 2017, 02:45:29 PM
Thank you Paul for your help, I'll post there !