Hi,
I'm sorry to hear, you're facing these troubles. We've done some testing and the service seems to be pretty stable - we've been testing the download speed from multiple places and we can confirm the download speed is up to 100 Mbps. We keep monitoring the traffic.
Would you mind trying to use a VPN?
Thanks in advance for any further comments on this issue you can share with us / our user community (in case some user(s) will run into similar troubles).
Best regards,