Itoo Software Forum

RailClone => RailClone Lite => Topic started by: iToo on February 26, 2014, 10:16:27 AM

Title: RailClone Lite support policy
Post by: iToo on February 26, 2014, 10:16:27 AM
We have modified the support policy for our products in order to improve our customer support service.

In the case of Lite versions, only generic support will be provided, including questions about general  features, technical specifications, and licensing.
Personalized support, including questions or guided help to solve specific problems will be available only for registered Pro version users.

This policy includes both the forum and questions via e-mail or the support form. For issues regarding Pro products, please use the Forest Pro ( and RailClone Pro ( forum boards, or the support form available in the User Panel (

Anyway, you can find many teaching resources and solved cases in our tutorials (, the RailClone Pro forum ( and the RailClone guide (

Thanks for your understanding.