Itoo Software Forum

RailClone => RailClone Lite => Topic started by: ST3200 on October 20, 2010, 02:23:27 AM

Title: Railclone lite
Post by: ST3200 on October 20, 2010, 02:23:27 AM
I was dreaming your plugin and you made it !
I use Maxdesign2011 on win 7.
I installed railclonelite and it worked fine.
I reboot max and it crashed each time at startup... I uninstalled railclonelite and max run normally.
Hope it can be solved.
Title: Re: Railclone lite
Post by: iToo on October 20, 2010, 09:25:13 AM

We use a similar configuration without problems, but we will investigate it. Please, give me more details about your system:

- Windows 7 32 or 64 bit ?
- Max Design 2011 32 or 64 bit ?
- What is the latest service pack/hotfix installed in Max ?

Please, try also this:

1) Install RailClone
2) Restart Max until you get the crash
3) Move the file <maxdir>/plugins/RailCloneLite.dlo to another folder, and tell me if the error persists.

Also, would be very useful to get the minidump files that Max generates when crashes (3dsmax_minidump.dmp, dmpuserinfo.xml, and the zip file of them). You can copy them from C:\Users\<username>\Local\Temp before closing the Max error dialog.