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Author Topic: One system not rendering RC properly  (Read 369 times)

iCreateLtd

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One system not rendering RC properly
« on: March 30, 2023, 06:06:42 PM »
Hi,

We have an issue with one system that we've had for a while but we just had to fix a frustrating animation job so I'm only now posting.

Instead of me just guessing the cause, I'm hoping someone can help.

All systems on the network can render the RC's fine but this one system changes the look of anything Railclone.  As if it's changing a seed of the way the RC should look.

It seems to be using a different instance of the same mesh.  One one shot we noticed it rendered the first 2 frames fine, then changed back into its old habit.

I don't have an example as we rerendered the shots but I have another animation upcoming so can maybe show it then unless anyone can give me any tips of what I could do to sort this?

We're all using the same version of FP & RC.

Thanks

Michal Karmazín

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Re: One system not rendering RC properly
« Reply #1 on: March 31, 2023, 09:29:49 AM »
Hi,

I'm sorry to hear you're facing these troubles. Please double-check, that there is the same version of the plug-in installed (might be, that it hasn’t been “updated” correctly for some reason and there's still a previous version). You can get the plug-in version also from the following Maxscript's command (in the case of other 3ds max versions, please adjust it correspondingly):

getFileVersion("C:\ProgramData\Autodesk\ApplicationPlugins\RailClonePro2023\Contents\plugins\2023\RailClonePro.dlo")

Thanks in advance for any further comments on this issue you can share about it with us / our user community (in case some user(s) will run into similar troubles).

Best regards,

iCreateLtd

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Re: One system not rendering RC properly
« Reply #2 on: March 31, 2023, 11:36:20 AM »
Thanks for the reply Michal,

I ran the code but got an 'undefined' result.  The system in question is using RC 5.2.8 & Max 22.

Probably should hsve mentioned that  ::)

----

I've just made a new post about a query that you can maybe have some input with.

It involves updating FP/RC with our versions of Max etc

https://forum.itoosoft.com/railclone-pro-(*)/updating-to-newest-versions-concern/

Michal Karmazín

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Re: One system not rendering RC properly
« Reply #3 on: March 31, 2023, 01:52:02 PM »
Hi,

In such a case you should use the following Maxscript code to see if all nodes match the same version:

getFileVersion("C:\ProgramData\Autodesk\ApplicationPlugins\RailClonePro2022\Contents\plugins\2022\RailClonePro.dlo")

Best regards,

iToo

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Re: One system not rendering RC properly
« Reply #4 on: April 01, 2023, 08:15:38 AM »
Hi,

If you confirm all nodes have the same version (and that's not the problem), please try setting all your RC objects in mode Proxy Cache->Embedded mode (Display rollout).
Then send it to render, and check if that fixes the problem. This will help to identify the issue.

Thanks,
Carlos Quintero
iToo Software