Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: antmarch on May 27, 2015, 01:23:40 PM

Title: Crash with Vray 3.0
Post by: antmarch on May 27, 2015, 01:23:40 PM
Could anyone enlighten on this.

Using Vray 3.00.08 and Railclone 2.4.7 here in the office since April.  When using Railclone, if I'm lucky I will get one render, the second will crash the software, complete crash no warning. Once all Railclone generators have been collapsed, Vray will render. 

So this is a Railclone / Vray problem.

I've bee away for a couple of weeks, and have just reminded myself of this issue so would like to get to the bottom of it.

Cheers,
Tony
Title: Re: Crash with Vray 3.0
Post by: Michal KarmazĂ­n on May 27, 2015, 03:21:02 PM
Hi Tony,

As we can't reproduce any similar troubles here, could you please send us your scene through WeTransfer (https://www.wetransfer.com/) to support@itoosoft.com for further investigation? Also the minidump (http://forum.itoosoft.com/index.php?topic=1484.msg5316#msg5316) file of the crash would be helpful. Thanks in advance.

Best regards,
Title: Re: Crash with Vray 3.0
Post by: antmarch on May 27, 2015, 04:05:28 PM
Thanks Michal,

Before zipping this up I thought I'd attempt to replicate on my second workstation.  The scene rendered successfully twice before the same type of crash.  I've not been working here long, and they haven't used Railclone before, hence I'm the only user.  This never used to happen prior to coming here, though I used Railclone 2.4.7  with Mental Ray.

I've worked on only  two scenes in the last few weeks, both using Railclone for modelling, and the same issues have occurred in both these scenes.  As I'm modelling Railclone geometry, I add a few lights, a camera etc, go to do a quick render with Vray, all fine, then a second render, and crash!

Zipped files will be on there way to you shortly,
Cheers,
Tony
Title: Re: Crash with Vray 3.0
Post by: iToo on May 27, 2015, 06:19:55 PM
Hi Tony,

Checking the minidump, we see the crash is caused by a bug which is already fixed in the latest beta (http://forum.itoosoft.com/index.php?topic=2942.0):

- Fixed random rendering crash with V-Ray 3.0 (not 3.1) and Max 2015.


Please, upgrade to RailClone 2.4.8 beta. That will solve the problem.
Title: Re: Crash with Vray 3.0
Post by: antmarch on May 28, 2015, 10:45:39 AM
I can confirm that the upgrade to the 2.4.8 beta has fixed the rendering crashing.

Thanks guys.