Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: EN4495 on May 21, 2019, 12:03:29 PM

Title: Dragging in editor doesn't work
Post by: EN4495 on May 21, 2019, 12:03:29 PM
Hi,

I use max 2019 and railclone 3.
I can't drag any items in the editor. The only thing I can do is add items by RM click and ADD.

What's the problem?

thanks.
Title: Re: Dragging in editor doesn't work
Post by: Michal KarmazĂ­n on May 21, 2019, 04:47:12 PM
Hi,

Sorry to hear, you're facing issues with the interface. We're running tests on several configurations, but up to now, we can't reproduce the described behavior. Are you using a tablet / 3Dconnexion mouse or any similar device? Any additional info is welcome.

Does your system use any scaling? If so, I would suggest you set following options for the 3dsmax.exe Properties: Program DPI > Use this setting to fix scaling problems for this program instead of the on in Settings & High DPI scaling override > Override high DPI scaling behavior. Scaling performed by: System (Enhanced).

Thanks in advance for any further comments on this issue you can share about it with us / our user community.

Best regards,