Crashes when cloning railclone objects

[Terri Brown]

hi guys,

I've been getting this issue for a while - if i clone a railclone object (copy, not instance), max crashes. It was doing it with Max 2022...I've just swapped to 2023 and it's still doing it. I've noticed it primarily when trying to clone floorboard objects.

Using latest build of RC (it was happening in previous builds too), latest vray 5 build, 3ds max 2023 (and 2022).

do you need a scene file or are you able to recreate this?

Thanks,
Terri

[Paul Roberts]

Hi Terri,

Thanks for the report. A minidump would be great if you could send us one next time that it happens, a scene that reproduces the issue would be really handy too.

Thanks!
Paul

[Terri Brown]

ok thanks. will get that to you asap

[Terri Brown]

sent to helpdesk@itoosoft.com

[iToo]

Hi Terry,

Checking the minidump, crash happens in subdividemod.dlm, which seems some subdivision Max modifier.
Please, can you check if you use this modifier in your RC segments ? If so, please collapse those segments to editable mesh and try to use Clone.

[Terri Brown]

ok great, thanks. I'd actually saved this particular style to my library, so the segments are embedded. but I extracted them and there's a subdivide modifier on the stack...it was switched off though. I will bear that in mind going forward. Thanks a mil