Itoo Software Forum

Author Topic: License problem after replacing CPU  (Read 291 times)

MrpepeLepeu

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License problem after replacing CPU
« on: January 14, 2020, 03:44:09 PM »
Message: There is a license...but is not authorized for this computer (code: 7).
Please, use the license manager.

On the license manager the status is "activated".
What should I do?


iToo

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Re: License problem after replacing CPU
« Reply #1 on: January 14, 2020, 04:00:45 PM »
Hi, please try deleting the license from the License Manager, add it again using the license code, and complete the activation procedure as usual.
If you also have Forest Pack installed, be sure to use the License Manager of RailClone (they are different).

If it doesn't work, please send us a screenshot of the error message to support.

Thanks,
« Last Edit: January 14, 2020, 04:03:46 PM by iToo »
Carlos Quintero
iToo Software

MrpepeLepeu

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Re: License problem after replacing CPU
« Reply #2 on: January 14, 2020, 04:23:35 PM »
It did. Thanks.