Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: JU4004 on May 23, 2016, 05:20:43 PM

Title: Metal handrail bug?
Post by: JU4004 on May 23, 2016, 05:20:43 PM
I'm having problems with the Metal handrail (1 and 2) preset : it's working OK on curved splines but I'm getting gaps in the vertical posts when applied on straight segments splines. Anyone else having this issue?

Thanks!
Title: Re: Metal handrail bug?
Post by: Paul Roberts on May 23, 2016, 06:47:47 PM
Hi,

Thanks for contacting us. If the problem your experiencing looks like the image below, this is because there's a vertex on the spline that' s causing the RailClone object to think that a Corner should be added.

(http://i.imgur.com/M6v25n3.png)

To fix this, either delete the vertex of change it to a Bezier, or Smooth type and that should fix the problem!

(http://i.imgur.com/9R8nUBS.png)

I hope that helps, please let me know if you have any further questions.

Many Thanks,

Paul
Title: Re: Metal handrail bug?
Post by: JU4004 on May 24, 2016, 01:52:14 AM
Thanks for replying Paul,

Actually, I was having gaps on the vertical segment between each wires (dont have time to post a screenshot right now), but I found out that it was happening only on closed splines. So I just broke one vertex and that fixed it.