Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: ganibal on August 09, 2014, 01:16:42 PM

Title: no geometry
Post by: ganibal on August 09, 2014, 01:16:42 PM

Hello, I can not understand what could be the problem. At first all is well. After a while not running. Render time writes that there is no geometry.
I'm sorry for my english

Title: Re: no geometry
Post by: iToo on August 09, 2014, 08:00:59 PM

Please, send us a simplified scene to support@itoosoft.com, we'll check it. For large files, please use a web sharing service as WeTransfer or Dropbox.
Thanks,

Title: Re: no geometry
Post by: iToo on August 10, 2014, 09:18:16 AM

Thanks for the scene. We analysed it and looks like the scene was created or edited with non-legitimate version of RailClone Pro.
I just sent you more details by e-mail.

Title: Re: no geometry
Post by: ganibal on August 10, 2014, 01:24:01 PM

Quote from: iToo on August 10, 2014, 09:18:16 AM

Thanks for the scene. We analysed it and looks like the scene was created or edited with non-legitimate version of RailClone Pro.
I just sent you more details by e-mail.

Thank you very much, everything is now working! :)