Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: Tom_1028 on June 06, 2022, 09:56:56 am

Title: Quad menu has gone
Post by: Tom_1028 on June 06, 2022, 09:56:56 am

Hi,

Usually when I create a RailClone object, I select it and do a right-click, a quad menu appears with some options like: "Select RailClone object" and others, which is very convenient.

For some reasons these options don't appear anymore for me (see screenshot).

Can you please tell me how to have them back?

Thank you,

Kind regards,

PS: the same happens with my Forest Pack Pro software.

Title: Re: Quad menu has gone
Post by: Michal Karmazín on June 06, 2022, 11:06:58 am

Hi,

Please try manually execute the railclone_utils.ms locaed under C:\ProgramData\Autodesk\ApplicationPlugins\RailClonePro2023\Contents\scripts\startup by using Scripting > Run Script... - in the case of the Forest Pack plug-in, it's handled by forestpack.ms located under C:\ProgramData\Autodesk\ApplicationPlugins\ForestPackPro2023\Contents\scripts\startup.

Best regards,

Title: Re: Quad menu has gone
Post by: Tom_1028 on June 06, 2022, 01:24:19 pm

Cool. It worked.
Thank you.

Any idea what is it due to? It's the first time I have this bug.

Title: Re: Quad menu has gone
Post by: iToo on June 06, 2022, 04:54:04 pm

It seems related with new Autodesk plugin format, where plugin files are stored at C:\ProgramData\Autodesk\ApplicationPlugins, which we adopted in the latest release (only Max 2022/2023).

For some reason, the startup script is not executed correctly for some users, but in most of installations work fine. We could not find the cause.
Sometimes, creating a new user Max profile also solves it (basically recreating the folder C:\Users\<user name>\AppData\Local\Autodesk\3dsmax\2023 - 64bit).

Title: Re: Quad menu has gone
Post by: Tom_1028 on June 07, 2022, 02:35:18 am

Thank you.
I'm glad you've been able to fix my issue.