Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: Angel 1=2 on November 12, 2019, 01:34:56 PM

Title: Railclone 4.1 and Corona 5 crash
Post by: Angel 1=2 on November 12, 2019, 01:34:56 PM
Hi,

Thanks for the long-waiting update!
I am working simultanously on several projects that rely heavily on Railclone and Corona.

Experience so far- after 5 days use of Railclone is following:

Interior- seems to be handling well- except Railclone disappears when Interactive rendering. The quick mesh options bothers me a lot - can someone explain in which cases to use it, as obviously in interactive mode it is something to be avoided... or maybe using instances is the one to be avoided.

Exteriors - where shall I begin... Again the same issue - stability, properly generated geometry.... 
I will send You huge scene that relies on both Forest pak and RAiclone , plus Corona  so that You can investigate where is the cluprit.
Before doing this - few examples - Corona 4 and Railclone 3.3.1 - scenes work somehow flawlessly. Somehow - because it is slower than what it used to be like 2017.
Updating both plugins -respectively Corona 5 and Railclone 4.1 - booom, crashes, slow scene behaviour, selecting Railclone objects when interactive mode  nightmare, super slow.
Using Clipping for some objects and active Quck mesh mode and use instances produce artefacts... Disabling the latter - back to normal.

Crashes  are something I can only reproduce once, as I am literally trying to avoid the time wasted in parsing  or opening a scene. For instance - 7 min for opening and 4 for parsing, and it is mostly due to Railclone and probably Forest pack.

Hope iToo team is aware of the  issues between  your plugins and Corona and are doing best to alleviate the pain we go through every single day wating 2 hrs only  in waiting for parsing and opening scenes.

I am also looking for  solid solution about what would You advise us, artists.
Do you test your plugins with latest Autodesk stuff or it is written to be compatible with versions older than latest one. I am currently using 2018 which is far from perfect but still stable enough.

What would your advice  be regarding the version of Autodesk?
Are you working on update for Raiclone fixing the problems with Corona ?
What is the best way to share a scene with You so that You can investigate?
Title: Re: Railclone 4.1 and Corona 5 crash
Post by: iToo on November 12, 2019, 03:10:13 PM
Hi,

If you have updated recently both plugins, it may be difficult to identify what is causing the problems.
I must say that Corona 5 is very recent, and we have not tested it yet.
Regarding RailClone 4, we implemented many changes, but it has been tested extensively while the beta, and actually we have not known issues regarding stability.

I would suggest you try temporary RC 4 with Corona 4, to see if there is some difference. In the next days, we'll make our tests with Corona 5.

Regarding the Interactive Rendering issues, unfortunately 3DS Max plugins were not designed to support IR, and some problems may occur.
For example, RC objects dissapear from viewport (this is a known issue). When possible we try to implement workarounds, but there are limitations.

According to the Corona team, one option that may help for stability is to enable "Lock 3ds Max during render" (at Render Setup->System->System Settings).

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Do you test your plugins with latest Autodesk stuff or it is written to be compatible with versions older than latest one.

Normally we test our plugins with the latest Max versions (actually 2019/2020), but previous versions should work fine too.

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What would your advice  be regarding the version of Autodesk?

A good recommendation is to wait some time when a new 3DS Max is released. For example, until the first Service Pack is available.

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Are you working on update for Raiclone fixing the problems with Corona ?

As said above, actually there are not know issues with Corona 4 (expect the the peculiarities of Interactive Rendering). Corona 5 is very recent yet.

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What is the best way to share a scene with You so that You can investigate?

You can find here (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) instructions to send us your scene and minidumps (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/).
But please note we only can investigate problems which are reproducible.