Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: agrudzien on October 08, 2024, 10:29:02 am

Title: RC 6.3.1 keep crashing in editing window
Post by: agrudzien on October 08, 2024, 10:29:02 am

Hello,
RailClone 6.3.1 crash after node selection in style editor window of rc object.
I downgraded to version 6.1.7 and problem is gone.

3ds max 2024
Vray 620007

Best regards,
Grudzien

Title: Re: RC 6.3.1 keep crashing in editing window
Post by: Michal Karmazín on October 08, 2024, 10:41:14 am

HI Grudzien,

I'm sorry to hear you're experiencing these troubles. Could you please save and send us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) the minidump file (https://forum.itoosoft.com/faq/getting-the-max-minidump-file/) of the crash? If you can reproduce the issue with a minimal scene, it would be ideal if you could send us that as well. This would greatly help us in diagnosing the problem.

Thank you in advance for any additional insights you can provide on this issue, which could benefit both us and the user community.

Best regards,