ITOOSOFT Forum

RailClone => RailClone Pro (*) => Topic started by: Sketchrender on September 12, 2017, 05:15:25 pm

Title: RC Crashing
Post by: Sketchrender on September 12, 2017, 05:15:25 pm

Hi

I'm on the latest Max update and vray and corona.
RC is crashing when I go the library and select a lib object.
Attached a screen shot.

Could it be the vray material Convertor.

if so,where do I Uninstall it?

Thank you

philip

Title: Re: RC Crashing
Post by: Sketchrender on September 12, 2017, 05:40:17 pm

I uninstalled it and still not working.

Is it compatible with the latest max update?

Phil

Title: Re: RC Crashing
Post by: Michal Karmazín on September 12, 2017, 05:42:27 pm

Hi Phil,

Sorry to hear, you're facing these troubles. Would you mind to save and send us (http://forum.itoosoft.com/index.php?topic=3648.0)  the minidump file of the crash (https://forum.itoosoft.com/index.php?topic=1484.0)? Thanks in advance.

Best regards,

Title: Re: RC Crashing
Post by: Sketchrender on September 12, 2017, 05:49:28 pm

I sent it on through the support reply.

Thank you

The usual, it happens when your on a deadline.

Regards

phil

Title: Re: RC Crashing
Post by: Sketchrender on September 13, 2017, 10:55:06 am

Thank you very much.

That all worked perfectly.

Very much appreciated.

Regards

Philip