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Author Topic: RC on Xref object Surface Error  (Read 429 times)

JK1258

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RC on Xref object Surface Error
« on: March 17, 2022, 04:38:07 PM »
Hi,

I am using max 2021 + RC 5.12.
Rc object with Xref object (xref tracks, Xref Modifiers) as a surface crashes max while opening a scene.
It can be created, modifed, rendered and saved. It just won't open.

Best,
Mike

Paul Roberts

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Re: RC on Xref object Surface Error
« Reply #1 on: March 21, 2022, 02:33:55 PM »
Hello Mike,

Apologies for the slow reply. I can't seem to reproduce this here on a simplified scene, are you able to send us a sample file that reproduces the crash? You can send it to us at helpdesk@itoosoft.com.

Many thanks.
Paul
« Last Edit: March 22, 2022, 10:33:25 AM by Paul Roberts »
Paul Roberts
iToo Software

JK1258

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Re: RC on Xref object Surface Error
« Reply #2 on: March 22, 2022, 10:25:07 AM »
Ok,

I had to try few things.

Scene with Xref object is linked as a xref object with only one surfface selected.
Also the same scene is liked as a Xref scene.

This way that surface is a double xref - once as an object, once as a scene.

Regards,
Mike

Paul Roberts

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Re: RC on Xref object Surface Error
« Reply #3 on: March 22, 2022, 10:50:25 AM »
Hello Mike,

Thanks for taking the time to identify the cause of that error. I can reproduce it here now. As you have pointed out, it would appear that referencing the file as a scene and an object is the cause. I'll pass it on to our development team for further investigation.

Thanks again for reporting the issue.

Paul
Paul Roberts
iToo Software