Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: JK1258 on March 17, 2022, 04:38:07 PM

Title: RC on Xref object Surface Error
Post by: JK1258 on March 17, 2022, 04:38:07 PM

Hi,

I am using max 2021 + RC 5.12.
Rc object with Xref object (xref tracks, Xref Modifiers) as a surface crashes max while opening a scene.
It can be created, modifed, rendered and saved. It just won't open.

Best,
Mike

Title: Re: RC on Xref object Surface Error
Post by: Paul Roberts on March 21, 2022, 02:33:55 PM

Hello Mike,

Apologies for the slow reply. I can't seem to reproduce this here on a simplified scene, are you able to send us a sample file that reproduces the crash? You can send it to us at helpdesk@itoosoft.com.

Many thanks.
Paul

Title: Re: RC on Xref object Surface Error
Post by: JK1258 on March 22, 2022, 10:25:07 AM

Ok,

I had to try few things.

Scene with Xref object is linked as a xref object with only one surfface selected.
Also the same scene is liked as a Xref scene.

This way that surface is a double xref - once as an object, once as a scene.

Regards,
Mike

Title: Re: RC on Xref object Surface Error
Post by: Paul Roberts on March 22, 2022, 10:50:25 AM

Hello Mike,

Thanks for taking the time to identify the cause of that error. I can reproduce it here now. As you have pointed out, it would appear that referencing the file as a scene and an object is the cause. I'll pass it on to our development team for further investigation.

Thanks again for reporting the issue.

Paul