Itoo Software Forum

Author Topic: Remote Desktop disconnect issue  (Read 2240 times)

EM4616

  • Newbie
  • *
  • Posts: 47
Remote Desktop disconnect issue
« on: July 17, 2023, 08:06:22 am »
Hi,
Unfortunately, I am experiencing something really strange.
Much of the time I am connected from my home to my office computer via RDC (Windows Remote Desktop Connection).
Everything works great in Max and VRAY, but when I start working with Railclone objects - the connection hangs and throws me out back to my computer and I have to reconnect to the office again and again.
Thus, after testing - only happens with something related to Railclone. After a few moments it just gets stuck and the connection stops!
Do you know anything about it? Could it be related to you?
It's really frustrating.
I should mention that I tried to go back to the latest version 5 - but I experienced the same problems there as well. And of course in all the latest versions and updates. I've been experiencing this for about two weeks.
Urgently asking for your help. Thanks .

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 4678
    • iToo Software
Re: Remote Desktop disconnect issue
« Reply #1 on: July 18, 2023, 11:35:55 am »
Hi, Sincerely, i don't know how RailClone would affect to RDC.
It just sends the content of the screen to the remote computer, no matter what is running on it.

I have done a quick test using RDC in our office, and everything seems correct. I could open a RC scene, edit style and render it without problems (latest RC, Max 2024).

I'm sorry we can't be of more help in this case, but there is not any clue to investigate.
Carlos Quintero
iToo Software