Itoo Software Forum
RailClone => RailClone Pro (*) => Topic started by: OI2166 on July 17, 2017, 01:31:46 PM
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Hello,
i tried to generate the .ium File but if i click on "Prepare" after selecting the folder and insert the Passwort everything in the Preference Tab just stays grayed out . It doesn't give me any Information or Error Messages and also the ium file doesn't appear in the choosen Directory. Waited now for 2 Hours without any result. I just can close the Preferences Window and thats it. Tried on serveral Machines without success (also on Machines without any Firewall restrictions).
Copying the content of the C:\User\Appdata\Local\Itoo Software\Railclone Pro into the target rendernode but the Update Manager wanted to download the whole Content again on the Node.
I Need to update a huge amount of Rendernodes and do not want to download everything on each Machine. Could you somehow provide the ium file? Otherwise i would be happy about any support in this case.
Thank you in advance
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Did you installed all the libraries before preparing the offline installation?
Greetings. Pablo :)
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Sure
Please see the attached screenshot
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Hi,
Please, Can you send us the log file? You can find it at C:\Users\<USERNAME>\AppData\Local\Itoo Software\Update Manager\update.log, which include details about the download process.
Greetings. Pablo :)
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Hi,
please find the attached log. I replaced the client ID with XXXX
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Hi,
sadly we have found a bug that freezes the generation of ium file.
Until we fix that feature on future releases, please copy the content of
C:\Users\<USERNAME>AppData\Local\Itoo Software\RailClone Pro
to the render slave machine and add the next reg file to the renderslave machine (To prevent the "not installed" behaviour)
Greetings. Pablo :)
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Hi,
thank you very much for the Hotfix
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Hi there,
please check this thread (https://forum.itoosoft.com/index.php?topic=4690.0) and try the new release. Offline Installing works (again).
Greetings. Pablo :)