Itoo Software Forum

RailClone => RailClone Pro (*) => Topic started by: HG2581 on September 21, 2017, 03:50:34 PM

Title: Update manager wont login
Post by: HG2581 on September 21, 2017, 03:50:34 PM

Hi
I can not login to the update manager, keeps saying error02. My login works perfectly when login in to the site.

Regards
Renato

Title: Re: Update manager wont login
Post by: Michal Karmazín on September 21, 2017, 04:27:45 PM

Hi Renato,

Sorry to hear you're facing those troubles. We've just reset your login credentials. Please try it again. If it keeps failing, please provide us (https://forum.itoosoft.com/faq/how-to-send-a-file-to-itoo-software/) the update.log located at:

C:\Users\<your username>\AppData\Local\Itoo Software\Update Manager

Thanks in advance.

Best regards,