Itoo Software Forum

Author Topic: Crash on 3dsMax2022  (Read 1794 times)

Dragan

  • Hero Member
  • *****
  • Posts: 1419
Crash on 3dsMax2022
« on: February 16, 2023, 03:02:57 PM »
I got crashed when I try to create RC Object in the viewport for Max2022.
Working fine on Max2020.

 

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 4394
    • iToo Software
Re: Crash on 3dsMax2022
« Reply #1 on: February 17, 2023, 09:35:53 AM »
Thanks. We'll check it.
Carlos Quintero
iToo Software

iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 4394
    • iToo Software
Re: Crash on 3dsMax2022
« Reply #2 on: February 17, 2023, 09:59:58 AM »
According to the minidump, RC is loading RCEdit.dll from the Max root folder, instead from C:\ProgramData\Autodesk\ApplicationPlugins.
Probably it comes from an old version which was not uninstalled correctly.

Please, delete manually these files from the Max root folder: RCEdit.dll and RailCloneVRay???.dll. Same with railclonepro.dlo from the "plugins" folder, if it exists.

Carlos Quintero
iToo Software

Dragan

  • Hero Member
  • *****
  • Posts: 1419
Re: Crash on 3dsMax2022
« Reply #3 on: February 17, 2023, 10:06:11 AM »
Yes. Deleting RCEdit.dll fixed the issue.