We have modified the support policy for our product´s in order to improve our customer support service.
In the case of Lite versions, only generic support will be provided, including questions about general features, technical specifications, and licensing.
Personalized support, including questions or guided help to solve specific problems will be available only for registered Pro version users.
This policy includes both the forum and questions via e-mail or the support form. For issues regarding Pro products, please use the Forest Pro
and RailClone Pro
forum boards, or the support form available in the User Panel
Anyway, you can find many teaching resources and solved cases in our tutorials
, and the Forest Pro forum
Thanks for your understanding.