Thanks so much for your reply. I've been told this the last time I posted here. Here is what I said, replacing the question for the current one:
"I completely understand your stance on this. However, I would argue that this is a very general inquiry. My question is very simple as well as general, namely:
Is there such a feature, among all of the general program features that your product offers, that could allow me to to set all of the selected forest items' Render mode to "Proxy", from "Mesh", by script? Or is it necessary to do this manually, ony by one?
In fact, I would say your documentation is severely lacking in this regard."
This is a question about a general feature, not a specific problem I am encountering. I do not yet own a Pro license, though I intend to buy one in the coming months. I am simply trying to find out whether the plugin you sell has the resources that I need before I make such a very expensive investment. Knowing whether your software has the functionality I require is crucial to my decision of purchasing it.
I do have to say that so far I have been underwhelmed with the support you provide. Both my questions were about general features and do qualify, according to your own rules, for Lite support, and were only asked because your existing documentation was insufficient. It would literally take less time to write an answer than to go copy and paste this unhelpful response. In fact, the answer could probably even be given in a single line. Not only that, both Pro and Lite users might find this useful in the future and this thread could benefit them for years to come, whenever they google the related search terms.
I hope you will take the time to clarify this very generic inquiry that does indeed fall within your support criteria. Thanks!