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Author Topic: [fixed] Problem during the update of a render slave  (Read 602 times)

IH3888

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[fixed] Problem during the update of a render slave
« on: October 17, 2016, 09:19:45 AM »
We get  this message :
See picture attached. The Path seems wrong.
Why ? i don't know...
What i plan to do it's to get the DLO file from another render slave machine.

FIXED :
in fact it was a spawner vray which was running in background (without icon in the task bar).
i killed the process, retried the install with success.
« Last Edit: October 17, 2016, 09:26:54 AM by IH3888 »

Michal Karmazín

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Re: [fixed] Problem during the update of a render slave
« Reply #1 on: October 17, 2016, 10:40:51 AM »
Hi,

Glad to hear, that's sorted out. When installing our plug-in, please double check you are not running any 3ds max related (like the VRay Spawner) service during the installation process. Sometimes, even closed, 3ds max might not shut down correctly and its processes are still running in the background. To check this you can go to the Task Manager by pressing Ctrl+Shift+Esc and make sure they've both has shut down correctly.

Best regards,