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Author Topic: 3ds max 2017 hangs with Forest Pack + Indirect Diffuse (GI)  (Read 342 times)

Morpheus

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3ds max 2017 hangs with Forest Pack + Indirect Diffuse (GI)
« on: September 15, 2017, 10:00:10 AM »
My system is an HP Workstation XW6400 (2006 year)
Inside I have two dual core Xeon and in the next
days I will upgrade them into two quad core Xeon​.
I have 16Gb RAM, a hard disk 550Gb SSD and
a Nvidia Quadro K420 2G RAM.

I installed 3ds max 2017 and I use the latest version of
Mental Ray ver 3.14.1.4 and latest version of Forest Pack.

When I render a scene with Final Gather there are
no problems.
But when I disable Final Gather and enable the
Indirect Diffuse (GI), then when I render with
all forest pack objects in the scene, 3ds max hungs and
closes.
When I render without forest packs, then my
render is functioning perfectly.

The only way to render normally with all my forest packs and
Indirect Diffuse enabled is that in Sampling quality->sampling mode
I choose "Classic Raytraced" instead of "Unified Raytraced" but
this gets all my renders a lot darker...

Any help please...

Paul Roberts

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Re: 3ds max 2017 hangs with Forest Pack + Indirect Diffuse (GI)
« Reply #1 on: September 15, 2017, 11:00:25 AM »
Hi,

Thanks for the email. It could be a simple case of maxing out the memory. When it crashes, could you send the minidump file to support@itoosoft.com? It will help us isolate the cause of the crash. You can see how to find the minidump file here - https://forum.itoosoft.com/faq/getting-the-max-minidump-file/msg5316/#msg5316.

All the best,

PAul
Paul Roberts
iToo Software

Morpheus

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  • Posts: 15
Re: 3ds max 2017 hangs with Forest Pack + Indirect Diffuse (GI)
« Reply #2 on: September 16, 2017, 03:23:39 PM »
Maybe, but seems that Forest Pack don't work
well with Mental Ray 3.14 and the new features.

The program renders flawlessly with forest pack and
the "old" Final Gather mode.

All the problems begin with the new Indirect diffuse and
Unified sampling quality.

I figured out to render my trees, but when I put a grass
template, boom don't render at all or crush...

I will send you the minidump file...