Itoo Software Forum

Author Topic: Coupon code rejected  (Read 549 times)

FC1888

  • Jr. Member
  • **
  • Posts: 99
Coupon code rejected
« on: April 27, 2018, 05:21:54 PM »
Just trying to renew my license for Forest Pack Pro, however on entering the coupon code, it fails and I get this message

"Fields marked in red must be filled in correctly. To continue, please review the entered data."

I tried both copy and paste and trying it in manually, both do not work

I forgot about the 10% discount coupon last time I renewed, so made sure I would not forget it this time, sadly it's not accepting the code.


iToo

  • Administrator
  • Hero Member
  • *****
  • Posts: 3359
    • iToo Software
Re: Coupon code rejected
« Reply #1 on: April 28, 2018, 08:36:19 AM »
Hi, the coupon is only to purchase additional licenses of Forest Pro or RailClone Pro, but not for the renewals.
Renewals have not any discount or coupon.

Carlos Quintero
iToo Software

FC1888

  • Jr. Member
  • **
  • Posts: 99
Re: Coupon code rejected
« Reply #2 on: April 28, 2018, 02:49:24 PM »
My mistake.. I remembered the coupons, because when I first purchased Railclone, I missed out, but as you say, it is only for new and additional licences.. Anyway, I have now renewed my Forest Pack Pro licence. Thanks