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Author Topic: max crashes when using itoo brush  (Read 8020 times)

FD7518

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max crashes when using itoo brush
« on: September 20, 2024, 06:40:00 pm »
Hi,
max crashes when using itoo brush sometimes.  Sometimes using eraser to erase itoo objects crashes max. 

3ds max report id crash: 781869270  maybe you can ask autodesk  for crash reason 

looks like reselecting itoo and trying to use brush again crashes max
« Last Edit: September 20, 2024, 06:46:55 pm by FD7518 »

iToo

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Re: max crashes when using itoo brush
« Reply #1 on: September 21, 2024, 08:40:17 am »
Hi,
Please send us the minidump file generated when crashing. It will help us to identify the problem.
Carlos Quintero
iToo Software

FD7518

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Re: max crashes when using itoo brush
« Reply #2 on: September 21, 2024, 04:22:56 pm »
Hi,
Please send us the minidump file generated when crashing. It will help us to identify the problem.

Here it is

iToo

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Re: max crashes when using itoo brush
« Reply #3 on: September 23, 2024, 09:31:00 am »
Thanks. We'll try to reproduce the problem and fix it.
Meanwhile, i suggest you update Forest to a more recent version (according the minidump, you're using FP 8.2.1), and see if there is some change.
Carlos Quintero
iToo Software