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Author Topic: Getting the Max minidump file  (Read 16463 times)

iToo

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Getting the Max minidump file
« on: March 29, 2013, 09:08:26 AM »
I got a crash in Max, and your support team requests me the minidump file. How can i get it ?

You can get the minidump clicking "View report details->View report contents", checking the path of the "3dsmax_minidump.dmp" file and making a copy of it, before closing the 3ds Max Error Report window.
See attached screenshot for details.

Note: please be sure to upgrade to the latest update of plugin, 3DS Max and render engine, before sending us a minidump. As general rule, we only analyze minidumps of the latest software version.
« Last Edit: May 05, 2023, 08:38:42 AM by iToo »
Carlos Quintero
iToo Software