Forest Pack Pro proxy display issue upon scene loading - extremely large proxies

[TD1008]

Software
-3dsmax 2022
-Corona 10 (issue also happened in Corona 9)
-Forest Pack Pro 8.2.2

I've been experiencing this really frustrating bug for the first time in the last 6 months or so. I haven't changed anything in regards to work flow or assets used etc.

When I open a 3ds max scene with Forest Pack in it, the display mode for the forest pack objects defaults to proxy and all I see is a screen filling cluster of giant forest pack objects (see image attached).  If I switch back to point cloud display mode it fixes the issue. Please tell me I'm not the only one

The issue also seems to be dramatically affecting scene loading times too, sometimes up to 15 minutes to load a simple scene. Really affecting my day to day work, any help greatly appreciated.

[Paul Roberts]

Hi,

Thanks for your question, sorry to hear you are facing that problem. That doesn't seem normal, once set, the display mode should say as it is. Would you be able to send a sample scene to helpdesk@itoosoft.com. It need only contain the problematic FP object and any necessary proxies/xrefs etc.

Many thanks,

Paul