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Author Topic: max keeps crashing when export to datasmith  (Read 227 times)

Uwe Kreuzahler

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  • Posts: 20
  • 3D Visualization Director
    • 3D.CR
max keeps crashing when export to datasmith
« on: April 29, 2021, 11:04:21 PM »
Hello
I'm trying to export a vertical green wall into UE4, but after i go through the selection options for datasmith max simply crashes
First i thought the file was too big, so i reduced the spline drastically and tried that. But max simply crashes always
Anyone has an idea how to solve this?

best
Uwe
Photorealistic Architectural Visualizations

www.3D.cr

Rokas

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  • Posts: 3326
Re: max keeps crashing when export to datasmith
« Reply #1 on: April 30, 2021, 07:36:25 AM »
Hi, would You please specify Your software used- max version forestPack version, datasmith version.

It would help us to get a crash minidump file as well. When it happens for You again please send us the minidump.
Only this way we can identify(and fix) the issue.

Thanks
Rokas

Uwe Kreuzahler

  • Newbie
  • *
  • Posts: 20
  • 3D Visualization Director
    • 3D.CR
Re: max keeps crashing when export to datasmith
« Reply #2 on: May 01, 2021, 05:58:49 PM »
Hi
I figured it out.

I didnt had the latest datasmith exporter installed, after doing that everything works just fine
So, it was my bad

All the best

Uwe
Photorealistic Architectural Visualizations

www.3D.cr