Itoo Software Forum

Author Topic: full.bmp missing after 3ds max crash?  (Read 122 times)

Jens-a

  • Newbie
  • *
  • Posts: 4
full.bmp missing after 3ds max crash?
« on: May 04, 2020, 05:56:39 PM »
Hi

I've had this a couple of times now. I have added the iToo ForestPack folder's bitmap path to the external paths in 3ds max, but sometimes on a crash it seems like this path (and only this one) is removed from the paths list. This happens even after a normal scene save and reboot, so it's not because of "unsaved layout" in max pre crash.

I get the attached error when rendering.

I can't see the bitmap path as missing in asset tracking - so that's weird.

I add the path manually again (not the x86 folder, but other one where the maps actually are located). Run "relink bitmaps" plugin to be safe and then all works again.

Any ideas? It's all local + I have added network paths to our server where we have a copy of the iToo folders, but this doesn't seem to help (though those paths always remain after a crash).

Rokas

  • iToo Software
  • Hero Member
  • *****
  • Posts: 2514
    • iToo
Re: full.bmp missing after 3ds max crash?
« Reply #1 on: May 05, 2020, 10:19:48 AM »
We do experience max crashes as well but no such problems. We can't yet identify why this happens for You.
Rokas
iToo Software

Jens-a

  • Newbie
  • *
  • Posts: 4
Re: full.bmp missing after 3ds max crash?
« Reply #2 on: May 05, 2020, 11:13:57 AM »
fair enough :)

I'm just wondering why ForestPack is looking for the bitmap in the x86 folder when the bitmaps aren't located there, but in the "normal 64bit programs folder"?

Rokas

  • iToo Software
  • Hero Member
  • *****
  • Posts: 2514
    • iToo
Re: full.bmp missing after 3ds max crash?
« Reply #3 on: May 05, 2020, 01:32:22 PM »
Some presets have links to that path.
Rokas
iToo Software