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Author Topic: 3ds max 2024 +corona 10 + FP 8.2.2 crash  (Read 1078 times)

fleki78

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3ds max 2024 +corona 10 + FP 8.2.2 crash
« on: July 17, 2023, 10:57:35 AM »
I recently upgraded my programs and plugins. Moving from max 2023 + corona 9 + FP 7, to 3ds max 2024 +corona 10 + FP 8.2.2.
When I try to render scenes created in the previous versions, 3ds max crashes with unknown error, every time. If i hide all FP objects, there is no crash.
Using the new plugins (corona 10 + FP 8.2.2), but staying with max 2023, works fine.
Creating a brand new scene in max 2024, with FP, works also fine. But obviously, I don't want to create everything from scratch, I have a lot of FP settings, templates and presets which I'd like to use from my previous projects.
Did anyone faced similar errors?
Thanks

iToo

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Re: 3ds max 2024 +corona 10 + FP 8.2.2 crash
« Reply #1 on: July 17, 2023, 12:01:49 PM »
Please send us the minidump generated when crashing. That will help us to identify what is causing it.

Thanks,
Carlos Quintero
iToo Software

fleki78

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Re: 3ds max 2024 +corona 10 + FP 8.2.2 crash
« Reply #2 on: July 17, 2023, 01:31:21 PM »
Hello,
the report says:"Date/Time: 2023-07-17 13:22:55 +02:00
Application: 3dsmax.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: CoronaMax_Release-2024.dll
Exception Address: 0x00007ffcb3e7180f
Exception Code: c0000005
Exception Flags: 0
Exception Parameters: 0, 20d6f83784c"

See the minidump file in the attachments.
Thanks"

iToo

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Re: 3ds max 2024 +corona 10 + FP 8.2.2 crash
« Reply #3 on: July 18, 2023, 08:26:28 AM »
Thanks for the file.

Checking it, we see crash happens at some point of the Corona core.
I don't know if because something related with Forest, or a more general issue.

I suggest you send the minidump directly to Corona support. Hopefully they will provide you more details.
Carlos Quintero
iToo Software

fleki78

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Re: 3ds max 2024 +corona 10 + FP 8.2.2 crash
« Reply #4 on: July 18, 2023, 02:32:44 PM »
OK, thanks.