Itoo Software Forum

Author Topic: License issues  (Read 3100 times)

roysgi10

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License issues
« on: March 12, 2024, 10:58:59 AM »
Hey. I installed fp 8.2.6. And this is the message I receive (see attachment). Didn't help even after I installed the Itoo Software License Server v1.5.0.
Please your help

RealViz

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Re: License issues
« Reply #1 on: March 12, 2024, 11:01:53 AM »
Do you happen to have a classic node-lock license? If so, you must also put a node-lock license in the installer. The license server alone will not help you.
« Last Edit: March 12, 2024, 11:03:35 AM by RealViz »

Michal Karmazín

  • iToo Software
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Re: License issues
« Reply #2 on: March 12, 2024, 12:27:05 PM »
Hi,

I'm sorry to hear that you're facing this issue. Sometimes, it's better to set the IP of the licensing server computer manually rather than finding it automatically. This can be done during the installation or by using the "Change License Mode" wizard (C:\Program Files\Itoo Software\Forest Pack Pro\LicenseMode.exe) after setting the Network license mode in the Configure the Network License window. The Host field should contain the IP address (or the hostname) of your licensing server computer.

If you encounter any further issues, would you mind sending us the log file from the Itoo Software License Manager - License Server tab - View Log... so that we can analyze it here?

Thanks in advance.

Best regards,

Michal Karmazín

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Re: License issues
« Reply #3 on: March 13, 2024, 08:03:56 AM »
Replied by email.