License problems

[EH2026]

Good morning guys,

We've been using FP & RC for over 7 years at my office and we've encountered a license problem for the first time this week.

The licenses are kept on the license server but alas are not being picked up by my machine. The only thing that has happened is my main workstation went down at the start of the week and is being returned to be fixed, hence I have a temporary machine to work on.

Seems like a bit too much of a coincidence it's stopped working after this.

Kind regards,

Jason

[Michal Karmazín]

Hi Jason,

I'm sorry to hear you're facing these troubles. Can you please contact us directly by using the Contact Us form? Thanks in advance.

Let me mention, that we're always more than happy to help out and it's really up to you whether you ask for support via email or on the forum. Usually, for any technical troubles, it's better to write to us directly by email. For more generic questions about using our plug-ins, it's good to post on our forum so that other users can benefit and offer alternative approaches that maybe we haven't thought of.

Best regards,