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Author Topic: MAX crashes when Pick surface is used  (Read 2816 times)

IQ4166

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MAX crashes when Pick surface is used
« on: April 14, 2008, 05:11:46 PM »
Working in MAX 4 with forest 2.4 registered version. I have a surface that is a mesh type, used as my terrain. Every time I try to pick the surface, Max crashes. I tried collapsing the mesh down to simple editable mesh but still the same result. I don't even have anything in the stack other than edit-mesh and UVW mapping!?!

Running on a deadline here. Help, please!

iToo

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Re: MAX crashes when Pick surface is used
« Reply #1 on: April 14, 2008, 07:13:54 PM »
Hi,

Please, send us a Max scene with the surface to support@itoosoft.com, we need to debug it.

Thanks,
Carlos Quintero
iToo Software

IQ4166

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Re: MAX crashes when Pick surface is used
« Reply #2 on: April 14, 2008, 08:14:59 PM »
I believe I have diagnosed the problem. If even a single point of the spline hangs outside the XY limits of the mesh, the program crashes completely. As soon as I fixed the spline, the program worked, but when it wasn't working as described above, it completely crashed MAX with no explanation.

iToo

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Re: MAX crashes when Pick surface is used
« Reply #3 on: April 14, 2008, 08:36:39 PM »

I cannot to reproduce the problem. As you can see in the attached image, the spline is outside the boundaries of the mesh, but Forest works fine.

Perhaps is a problem only with some certain splines and meshes, i don't know. If you can send me your scene, i would like to check it.

Carlos Quintero
iToo Software