Itoo Software Forum

« previous next »
Pages: [1] 2

Author Topic: This is a MAJOR, MAJOR problem.  (Read 7241 times)

EH4345

  • Newbie
  • *
  • Posts: 16
This is a MAJOR, MAJOR problem.
« on: June 14, 2018, 02:38:41 am »
Releasing a new product, but can't install because of server error??!! 

come on guys, get your act together.

I'm stuck at "Starter Library"
Logged

TomDArch

  • Newbie
  • *
  • Posts: 9
Re: This is a MAJOR, MAJOR problem.
« Reply #1 on: June 14, 2018, 05:29:49 am »
 >:(  Same situation for me.  First it was an error 04, now it's an error 13.  Not happy!
Logged

bdklane

  • Newbie
  • *
  • Posts: 1
Re: This is a MAJOR, MAJOR problem.
« Reply #2 on: June 14, 2018, 05:52:58 am »
Same Problem
Logged

EH4345

  • Newbie
  • *
  • Posts: 16
Re: This is a MAJOR, MAJOR problem.
« Reply #3 on: June 14, 2018, 06:07:57 am »
I've partially installed v.6 in my work comp, but still have v.5.3 on my render comps. 

Would distributed rendering still work?
Logged

yanosh HRDY

  • Newbie
  • *
  • Posts: 18
Re: This is a MAJOR, MAJOR problem.
« Reply #4 on: June 14, 2018, 07:21:18 am »
exactly the same problem!!!
Logged

DK1217

  • Newbie
  • *
  • Posts: 7
Re: This is a MAJOR, MAJOR problem.
« Reply #5 on: June 14, 2018, 07:59:15 am »
I tried to update this morning. Getting the same error 13: Network error. Connection refused.
Logged

amitgedia

  • Full Member
  • ***
  • Posts: 156
Re: This is a MAJOR, MAJOR problem.
« Reply #6 on: June 14, 2018, 08:13:21 am »
Hi,
I also tried this morning and i also got the same error 13....
Hope the itoo guys are fixing their servers soon
Logged

HN3723

  • Newbie
  • *
  • Posts: 4
Re: This is a MAJOR, MAJOR problem.
« Reply #7 on: June 14, 2018, 08:46:44 am »
error 13!
Logged

Rokas

  • Hero Member
  • *****
  • Posts: 3324
Re: This is a MAJOR, MAJOR problem.
« Reply #8 on: June 14, 2018, 09:08:00 am »
We have restored a connection to our servers.
Please try again.

On behalf of the whole team, I'd like to express our sincere  apologies and we are more than happy to answer any questions or concerns you have.
Logged
Rokas

HP3623

  • Newbie
  • *
  • Posts: 41
Re: This is a MAJOR, MAJOR problem.
« Reply #9 on: June 14, 2018, 09:31:58 am »
Still the same! Cant download "starter library" error 04 "maps railclone" also doesnt work!
Logged

yanosh HRDY

  • Newbie
  • *
  • Posts: 18
Re: This is a MAJOR, MAJOR problem.
« Reply #10 on: June 14, 2018, 09:58:18 am »
still not working... error 04... or 03.. that depends when I try to upgrade...
Logged

DK1217

  • Newbie
  • *
  • Posts: 7
Re: This is a MAJOR, MAJOR problem.
« Reply #11 on: June 14, 2018, 11:08:16 am »
Previous error13 is gone now. I got my update to start downloading, but then got an Error 04. It's now stuck at "76% Checking mulch"...
Logged

KE2311

  • Newbie
  • *
  • Posts: 1
Re: This is a MAJOR, MAJOR problem.
« Reply #12 on: June 14, 2018, 11:12:47 am »
Same here, getting 'Error 04' when trying to download the starter library

Edit: Posted 5 minutes too early, now it worked perfectly! Thanks for fixing it!
« Last Edit: June 14, 2018, 11:24:46 am by KE2311 »
Logged

Rokas

  • Hero Member
  • *****
  • Posts: 3324
Re: This is a MAJOR, MAJOR problem.
« Reply #13 on: June 14, 2018, 11:13:18 am »
Thank You for Your feedback.
We understand this inconvenience and our engineers are doing the best they can to solve this.
Logged
Rokas

IH3888

  • Newbie
  • *
  • Posts: 18
Re: This is a MAJOR, MAJOR problem.
« Reply #14 on: June 14, 2018, 11:31:29 am »
lol two many download !!! What a success !!!
What an UPDATE guys !!!
Logged
Pages: [1] 2
« previous next »