Itoo Software Forum

Author Topic: Account locked at the first attempt.  (Read 1416 times)

LightSyndrome

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  • Posts: 27
Account locked at the first attempt.
« on: May 06, 2016, 02:42:25 PM »
Hi Guys!

My customer account has been blocked after the first attempt.
I was wrong to pass once and immediately was blocked.

Any particular reason to have this sensitivity?

Cheers

Michal Karmazín

  • iToo Software
  • Hero Member
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  • Posts: 1472
Re: Account locked at the first attempt.
« Reply #1 on: May 06, 2016, 03:05:27 PM »
Hi,

Upon our records, there were 10 attempts (the account is blocked automatically after three failed login attempts). I've sent you new login credentials by email.

Best regards,