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Author Topic: Forest disappears from screen  (Read 1402 times)

UD4258

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Forest disappears from screen
« on: July 21, 2021, 09:05:30 AM »
hello
Max 2022, Vray 5, forest pack pro 7.1.1,
With the system above, Forest will completely disappear from the viewports and the only way to see them again is to re-open the max scene.
In the UI, forest is not locked to camera, has enough display items in the viewport. etc

This has only happened since i upgraded to max 2022. Max 2019 was fine.

Any thoughts on what could be causing this and how to rectify it.
Thank you

Paul Roberts

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Re: Forest disappears from screen
« Reply #1 on: July 21, 2021, 10:51:28 AM »
Hi,

Sorry to hear you're facing those issues. Would you mind sending the problematic files (just the FP object would be fine) to helpdesk@itoosoft.com and we'll take a closer look.

Many thanks,
Paul
Paul Roberts
iToo Software

UD4258

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Re: Forest disappears from screen
« Reply #2 on: July 22, 2021, 12:30:02 AM »
Thanks Paul
Have sent via email