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Author Topic: Network connection during itoo update manager download  (Read 2899 times)

LuizSimes

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Network connection during itoo update manager download
« on: May 03, 2023, 01:29:55 PM »
Trying to download que packages from the itoo update manager the past 2 days with no success.
I cannot download forest pack + railcone default library with a good stable speed, and it's not my internet provider. I got only around 12kb/s and download down time several time. I'm based in Brazil.
I attached a screenshot to give more information.

Michal Karmazín

  • iToo Software
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Re: Network connection during itoo update manager download
« Reply #1 on: May 03, 2023, 01:40:15 PM »
Hi,

I'm sorry to hear, you're facing these troubles. We've done some testing and the service seems to be pretty stable - we've been testing the download speed from multiple places and we can confirm the download speed is up to 100 Mbps. We keep monitoring the traffic.

Would you mind trying to use a VPN?

Thanks in advance for any further comments on this issue you can share with us / our user community (in case some user(s) will run into similar troubles).

Best regards,