Trouble with context menu in 3ds Max after instaling RClite

[Envy900]

Hi, recentry after instaling RC Lite on my workstation I have a problem with context menu. After clicking RMB in this context I have notification about missing stuff from RC. The list is growing and now it blocked me an access to essetial options in context mentu. Could anybody help me out with this issue?

[Michal Karmazín]

Hi,

I would suggest resetting 3ds Max by deleting your user files. To temporarily remove the user profile:

• Make sure that 3ds Max is not running.
• Go to the following path: C:\Users\%username%\AppData\Local\Autodesk\3dsMax\your3dsMaxversion - 64bit\ENU
• Rename the ENU folder to ENU_Old.

When 3ds Max is launched, a new ENU folder will be created. If the issue persists, you can restore the previous settings by deleting the new ENU folder and renaming the old one back to its original name.

I hope this helps.

Best regards,

[Envy900]

Is there any other possibility? This method will reset my set ups for viewports plugins etc.

[Michal Karmazín]

You can try closing 3ds max and deleting all related 'iToo' & 'RailClone' .mcr files from this folder:
C:\Users<YourUsername>\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\usermacros.

Best regards,

[Envy900]

It didn't help. Max create all macros everytime i turn it on after deleting them.

[Michal Karmazín]

In this case, please try temporarily removing the user profile. As mentioned earlier, you can restore the previous settings by deleting the new ENU folder and renaming the old one back to its original name.

Best regards,

[Envy900]

Okay. I will try it after my vacation. Since I'm finishing some work before leaving, I don't want any surprises right now. I will let you now. Thanks for your assist to this point

[Envy900]

It helps for now. Thank you!

[Envy900]

This lines at menu start to generate again. Please help.

[Michal Karmazín]

I'm sorry to hear that the issue has reappeared. Have there been any recent changes to your 3ds Max configuration? Have you tried temporarily removing the user profile to see if that resolves the problem? Thanks in advance for any further feedback.

Best regards,

[Envy900]

Yes I did and helps to delete old notification. After reloading profile, problem start to accumulate again.

[Envy900]

Hey team, any help? I have to delete ENU folder again cuz i cant see all options after clickin RMB cuz your error pusz menu to the display border. Its annoying that you give me most easy and obvious advice and if this doesnt help, you dont answer

HELOO HELP GUYS!

[Michal Karmazín]

I'm sorry to hear you're still having trouble with this. Unfortunately, we haven’t been able to reproduce the issue on our end. If the problem persists, it may be best to remove the contextual menus to avoid further complications. To do that, you can delete the last few lines of the railclone_utils.ms file, which is located by default in the following folder:

C:\ProgramData\Autodesk\ApplicationPlugins\RailCloneLite202x\Contents\scripts\startup

if(maxVersion())[1] < 27000 do
RC_registerMenuItems()
end

Just to note: you should also remove the user profile afterwards. Deleting those lines won’t automatically remove the existing contextual menus - it only prevents them from being created again.

I hope that helps.

Best regards,